Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our online store.

1. Who We Are

We are an online retailer based in the United Kingdom, specialising in kitchen sets and related products. We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect the following information:

Personal details (name, email address, phone number, billing and delivery address)

Order and payment information

Account information (if you create an account)

Technical data such as IP address, browser type, and cookies

Communications you send to us (emails, contact forms, enquiries)

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders

Manage payments and prevent fraud

Communicate with you about your orders or enquiries

Improve our website, products, and services

Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on:

Performance of a contract (to fulfil your order)

Your consent (for marketing communications, where applicable)

Legal obligations

Legitimate business interests (such as improving our services)

5. Marketing Communications

You will only receive marketing emails from us if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Sharing Your Data

We may share your data with trusted third parties, including:

Payment service providers

Delivery and logistics partners

IT and website service providers

All third parties are required to handle your data securely and in accordance with the law.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Request data portability

To exercise your rights, please contact us using the details below.

10. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Email: pattisononelimited@outlook.com